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FAQs

How do I contact support?

Email support@upxnbor.com. Our team will reply within 24 hours.

What information should I provide?

Please include your order number, product name or model, and a brief description of the issue. Photos or a short video can help us assist you faster.

Where can I find the product manual?

If you need a digital copy, email support@upxnbor.com with your product name or model.

How do I arrange a return or exchange?

For Amazon orders, start your return or exchange through Your Orders on Amazon. If you need help, contact support@upxnbor.com.